How to put your device in Service Mode using my.mySutro.com February 06, 2023 22:32 Updated How to access Service Mode in my.mySutro.com Login to my.mySutro.com using your Sutro email and password On the menu in the left-hand side, navigate to the 'Hardware' page Scroll down, in the bottom right, and select 'Change Cartridge.' Related articles Replacing a Cartridge and Battery Do I need to remove the Sutro while shocking my water? Cartridge Subscription What happens during calibration? Change WiFi Settings on Hub