Hello, this tutorial will go through how to navigate the Sutro dashboard.
Go to the ClearCare Login URL
1. Take a test
The most commonly used feature on the dashboard is the take a test button. There is a separate tutorial that goes through the entire process for how to take a test.
2. View past test results
On the dashboard you'll also be able to see all of the latest tests that were taken. You can view the date and time, the name, the phone number, the type (which is whether they took the test at home on their app or at your pool store), and then the ability to edit or resend those test results.
3. Filter and navigate through latest tests
To filter and navigate through the latest test. You can click on the page numbers at the bottom to scroll through or you can click the filter at the top to show only tests that were taken at the store or only tests that were taken at the home on their app.
4. You can edit or resend test results to a customer, or view a picture of their pool
You can edit or resend the test results to a customer. The last icon here will show a picture of the customer's pool if they have taken the test at home and uploaded their picture. If there is no uploaded a picture, it will be grayed out.
5. If you click edit, it will take you back to the recommendations screen
If you click edit it will take you back to the recommendation screen and you can edit the recommendations from here.
6. If you click resend, choose how you would it to be sent
If you click resend you can choose how you would like to resend the recommendations to the customer.
This guide detailed accessing the ClearCare Dashboard, navigating through customer details, managing test results, and utilizing features within the Mysutro application. By following these instructions, you can efficiently handle customer data and test information, beneficial for employee training and system proficiency.