We're in the process of upgrading our firmware that will change the LEDs. When you first onboard your device, you will see the following LEDs.
The different types of LEDs are:
- Solid white light
- Slow blinking white light
- Rapid blinking white light
- Solid blue light
- Solid red light
- Solid green light
- Blinking red/white light
- Blinking green/white light
Solid white light
A solid white light indicates that the hub is connected to WiFi-- you're good to go!
Slow blinking white light
You will see a slow blinking white light when there is no battery charging in the hub, and when the hub is not connected to the internet.
- Need to set up your device? Click Sutro Hub set up to get started.
- Already set up and got disconnected? Click here to reset your hub.
Rapid blinking white light
A rapid blinking white light indicates the hub and monitor trying to connect. It should only be activated once the pairing button on the hub is held down. Click for more instructions on how to connect your hub and monitor.
Solid blue light
A blue solid light is shown immediately after the hub/monitor are paired. It is also only visible if a battery is not charging in the hub. After about 30 seconds after pairing, it will disappear and revert back to the white light.
Solid red light
A solid red light indicates that the battery is charging in the hub, and that the hub is successfully connected to WiFi.
Blinking red/white light
If the LED is flashing both red and white, that indicates that the hub is not connected to the WiFi and there is a battery charging in the hub.
Solid green light
A solid green light indicates that the battery inside the hub is fully charged and the hub is successfully connected to WiFi.
Blinking green/white light
If the LED is flashing both green and white, that indicates that the hub is not connected to the WiFi and there is a fully charged battery in the hub.
After onboarding, your device should upgrade to our latest firmware and the following will change:
Pairing:
- If you hold down the pairing button on the hub and monitor, it will rapidly flash blue, then turn solid blue when paired.
Battery:
You can switch the LED to check battery status if you first put the battery in or if you quickly tap the pairing button on the hub.
- Rapid flash red: No battery
- Pulse red: Battery charging
- Solid red: Battery fully charged