When your Hub is plugged in, you will see a variety of different LED lights flashing on the front end. Check this out to find more info!

The different types of LEDs are:

Solid white light
Slow-blinking white light
Rapid blinking white light
Solid blue light
Solid red light
Solid green light
Blinking red/white light
Blinking green/white light

Solid white light

A solid white light indicates that the Hub is connected to WiFi-- you're good to go!

Slow-blinking white light

You will see a slow blinking white light when there is no battery charging in the Hub, and when the Hub is not connected to the internet.

Need to set up your device? Click Sutro Hub set up to get started.
Already set up and got disconnected? Click here to reset your hub.

Rapid blinking white light

A rapid blinking white light indicates the Hub and monitor trying to connect. It should only be activated once the pairing button on the Hub is held down. Click for more instructions on how to connect your hub and monitor.

Solid blue light

A blue solid light is shown immediately after the Hub/Monitor are paired. It is also only visible if a battery is not charging in the Hub. After about 30 seconds after pairing, it will disappear and revert back to the white light.

Blinking red/white light

If the LED is flashing both red and white, that indicates that the Hub is not connected to the WiFi and there is a battery charging in the Hub.

Solid red light

A solid red light indicates that the battery is charging in the Hub and that the Hub is successfully connected to WiFi.

Solid green light

A solid green light indicates that the Hub is connected to LTE. It can also indicate that the battery is fully charged if you're checking the battery status.

Blinking green light

If the LED is flashing green during the first time setup, this means the Hub is in LTE Mode. By default the Hubs do not have LTE access so we need to switch from LTE Mode to WiFi Mode.

Keep the Hub plugged in and flip it over. Hold the RESET button on the bottom for 10 seconds and release it. The light will turn off, then being to flash white again.

Blinking green/white light

If the LED is flashing both green and white, that indicates that the Hub is not connected to the WiFi and there is a fully charged battery in the Hub.