@Adam, I unfortunately have to wholeheartedly agree with you.
The fact you can't just buy the unit and have to pay monthly is also highway robbery. I could at least justify it if this thing wasn't harder to maintain than my actual hot tub.
Contact their Customer Service department and they will cancel your subscription and arrange to get you an RMA number plus a prepaid UPS shipping label.
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worst shit ever
@Adam, I unfortunately have to wholeheartedly agree with you.
The fact you can't just buy the unit and have to pay monthly is also highway robbery. I could at least justify it if this thing wasn't harder to maintain than my actual hot tub.
what is the address to return the device and cancel the subscription?
Did you ever get an answer on how to return this unit?
Did anyone figure out how to return the Sutro and cancel the subscription?
Contact their Customer Service department and they will cancel your subscription and arrange to get you an RMA number plus a prepaid UPS shipping label.
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