How do I return the Sutro Smart Monitor? April 30, 2020 14:55 Related articles What is your return policy? What is the warranty period and what is covered? Can I buy cartridges individually? Does Sutro have a beta testing (or dogfood) program? How much does a Sutro cost? Comments 6 comments Sort by Date Votes Adam Sensel June 14, 2021 20:21 worst shit ever 0 Alex Kalogeropoulos June 17, 2021 23:49 @Adam, I unfortunately have to wholeheartedly agree with you. The fact you can't just buy the unit and have to pay monthly is also highway robbery. I could at least justify it if this thing wasn't harder to maintain than my actual hot tub. 0 jim boggs August 02, 2021 19:35 what is the address to return the device and cancel the subscription? 0 rvordon August 05, 2021 15:06 Did you ever get an answer on how to return this unit? 0 Mary Carey August 22, 2021 16:19 Did anyone figure out how to return the Sutro and cancel the subscription? 0 rvordon August 22, 2021 16:39 Contact their Customer Service department and they will cancel your subscription and arrange to get you an RMA number plus a prepaid UPS shipping label. 0 Please sign in to leave a comment.