When will you need to reset the hub?
How to reset the hub:
- Unplug the device, wait two second, and plug it back in
- Hold down the reset button for three seconds
- Reset button is located at the bottom of the hub near where the adapter is plugged in
- The LED should slowly blink white
- Now you're ready to connect to WiFi.
If you're going through the onboarding process, go ahead and try to follow the instructions on the app again.
If you're changing your WiFi, go to Settings in the menu, and continue to follow the steps to update your WiFi.
Comments
3 comments
This procedure does not work. I tried it about a dozen times. My setup failed but the hub was connected to wifi. I eventually was able to change the device LED status to flashing green by holding down both buttons. I probably bricked it.
Same here; charges no problem but no white light. One would think that at the price one pays for a product like there, that quality might be a little better. Ha! Looks like its back to the pool store with a water sample.
Same here. I've been trying to reset for a week and support has been non existent.
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